The new Lango Experience introduces a new way of translating content.
Unlike the classic experience, when you use Lango, the pages are no longer updated by the user who requested the translation but directly by the Lango app.
You must explicitly allow To enable Lango to translate restricted content, you must explicitly grant the Lango user read and write access to the Lango user on restricted content you want to translate. Otherwise, Lango will not be able to translate the page, and you will get a similar error:
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How to solve the issue
Open the page restrictions panel
Search for Lango User and select “Can edit” permission
Apply the new configuration
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Need help, or do you want to suggest a new feature?
Our support page. Failing to do so will prevent the translation, resulting in an error message similar to the one shown below:
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Resolving Permission Issues
Follow these steps to grant the necessary permissions to the Lango user:
Open the Page Restrictions Panel:
Navigate to the page you want to translate
Access the restrictions panel via the page options menu
Grant Edit Permission to Lango User:
Search for "Lango" within the panel
Select the "Can edit" permission for this user
Apply the New Configuration:
Confirm and apply the changes to enable Lango to translate the restricted content
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Support, feature requests and feedback
Our support team is available 24/7 with an 8h SLA8-hour SLA to assist you. Contact us at through our customer support portal or by email at support@adapps. atlassian.net. We will be happy to answer all We welcome your questions and feature suggestions.